Transforming Healthcare Communication and Transaction through Secure and Convenient Patient Information Access
Imprivata is a healthcare IT security firm that facilitates the global exchange, communication, and secure transfer of patient information. Its cutting-edge platform tackles vital compliance and security hurdles, while simultaneously improving provider efficiency and amplifying the patient experience through the provision of secure and expedient access to health information. Imprivata’s innovative solutions enable healthcare providers to streamline their operations, optimize their workflows, and ensure optimal data privacy and confidentiality.
Capsulization of products and services
Imprivata OneSign provides healthcare professionals with a swift and secure No Click Access to clinical applications and patient information through the use of single sign-on, authentication management, and virtual desktop roaming features. This empowers them to access the information at any time, from any location, and on any device, thereby streamlining their workflows and optimizing their efficiency.
Imprivata Cortext facilitates secure collaboration among care teams and organizations, delivering clinicians with a secure and confidential platform to exchange critical patient information. This cutting-edge solution ensures that sensitive data remains confidential and secure, enhancing the quality of care provided to patients.
Imprivata Confirm ID is a multifaceted identity and authentication platform that is purpose-built for remote access, medical device access, EPCS, and other clinical authentication workflows. This robust and comprehensive solution enables healthcare providers to ensure the security and privacy of sensitive data, while simultaneously improving their operational efficiency.
Imprivata PatientSecure is a leading-edge biometric identification solution for healthcare that ensures accurate and positive patient identification, leading to improved patient safety and financial outcomes. This pioneering solution is highly regarded in the industry, and it has revolutionized the way healthcare providers handle patient identification and data security.
Success story
Here is a case study detailing how Imprivata helped Cumberland Healthcare, a provider of clinic, hospital, and specialty care services. Imprivata provided assistance to the clinic in the form of single sign-on (SSO) and virtual desktop architecture. When the Cumberland team’s laptops needed to be replaced, they began to consider implementing virtual desktop infrastructure (VDI). While hardware replacement was the initial motivator, there was also a growing emphasis on ensuring clinical efficiency, as clinicians needed to be able to access the virtual environment quickly and conveniently.
Since the implementation of both VDI and SSO, Cumberland has experienced an increase in physician satisfaction, as well as greater efficiency in patient interactions. The integration of the two solutions has provided benefits for Cumberland from both an IT and business standpoint, resulting in a 50% increase in performance.
Improve patient safety while eliminating duplicate medical records with biometric patient identification
Carolinas HealthCare System (CHS) is a comprehensive public, not-for-profit healthcare system that operates across North and South Carolina, providing care at over 900 locations. Their extensive network encompasses hospitals, emergency departments, outpatient surgery centers, physician practices, imaging centers, nursing homes, laboratories, and pharmacies.
In 2007, CHS identified the need to uniquely identify patients across their health system and began searching for a solution. They found that providing sensitive personal information, such as social security numbers, at the registration desk was intrusive for patients. Furthermore, a growing black market for stolen medical records made it difficult to ensure patients were providing the correct identity and insurance information.
After researching biometric solutions, CHS chose palm vein scanning as it provided the most accurate and least intrusive identification for patients. The implementation of over 1,000 Imprivata PatientSecure palm vein scanners at registration desks throughout their physical locations, including emergency rooms, has helped CHS accurately identify patients and reduce insurance fraud and medical identity theft. This has significantly improved patient safety and revenue cycle efficiency.
CHS patients have welcomed the technology, with Richardville stating that “once educated, our patients understand and have clearly adopted the palm scanner.” The successful adoption of the Imprivata PatientSecure technology has allowed CHS to maintain their commitment to providing quality care while keeping patient privacy and security at the forefront.
Securing remote access with Imprivata Confirm ID
Genesis Health System, a 665-bed comprehensive healthcare system located in Iowa, recognized the need for a robust two-factor authentication solution to secure their virtual desktop infrastructure. After conducting extensive research and evaluation, they selected Imprivata Confirm ID for Remote Access as it offered a combination of strong security and user convenience, including push token notification. The solution was highly reliable, easy to use, and met the stringent IT security requirements of the health system. Dr. Anthony Carbone, the Chief Medical Information Officer (CMIO) at Genesis, emphasized the importance of having a solution that was physician-friendly and did not create any hindrance in their daily workflow.
Working with Imprivata: A trusted, strategic partner
Since partnering with Imprivata and implementing its solutions, Genesis Health System has enhanced its IT security strategy and effectively reinforced its defenses against cyber threats, such as phishing attacks. The health system’s decision to implement Imprivata Confirm ID for Remote Access, in addition to its prior use of Imprivata OneSign for single sign-on (SSO), has enabled Genesis to establish a more comprehensive and streamlined approach to access management and authentication. The healthcare system’s investment in Imprivata’s solutions demonstrates their commitment to safeguarding patient information and maintaining the highest standards of data security.
Meet the luminary:
Gus Malezis is the President and CEO of Imprivata, a healthcare IT security company that provides solutions for accessing and transacting patient information securely and conveniently. He has been with Imprivata since 2017, and in his role as CEO, he has focused on driving innovation and growth while building market-leading organizations. Malezis is known for his expertise in cybersecurity and his passion for using technology to improve healthcare outcomes.
Before joining Imprivata, Malezis was the President and CEO of Tripwire, a global provider of endpoint detection and response, security, and compliance solutions. He has extensive experience in information security and compliance, networking, network systems management, CRM, and application design and development.
Malezis studied Computer Science and Philosophy at the University of Toronto. He is widely recognized as a visionary leader in the information technology security industry, where he has been driving innovation and growth for over 30 years.