Okkami is a pioneering hospitality technology company that empowers luxury hotels, resorts, and service providers to deliver exceptional guest experiences. By seamlessly integrating innovative technologies, Okkami’s solutions enhance operational efficiency, personalize guest interactions, and foster loyalty. With a focus on intuitive design and cutting-edge functionality, Okkami is revolutionizing the hospitality industry, one guest at a time.

The Founding Vision of Okkami

kkami was founded with a vision to revolutionize the hospitality industry by leveraging innovative technologies to enhance guest experiences and streamline operations for luxury hotels, resorts, and service providers. Established in 2016, Okkami began as a solution-driven platform designed to integrate and unify disparate systems, enabling seamless communication between guests and staff. In its early days, the company focused on building partnerships with leading hotels, offering cutting-edge solutions like mobile key access, guest engagement apps, and personalized services. By staying ahead of technological trends and maintaining a customer-centric approach, Okkami quickly established itself as a trusted name in the PropTech and hospitality tech space.

Elevating Guest Experiences through Innovative Technology

Okkami’s hotel management system is designed to elevate guest experiences and streamline operations for hotels and resorts. Its core functions include a comprehensive guest engagement platform that integrates seamlessly with existing Property Management Systems (PMS). Okkami enables personalized communication through mobile apps, digital concierge services, and in-room control features, allowing guests to manage bookings, request services, and access information effortlessly. Additionally, the system supports automation of routine tasks, enhances staff efficiency, and provides actionable insights through advanced analytics. With integrations for IoT devices, loyalty programs, and third-party services, Okkami ensures an innovative, connected, and luxurious hospitality experience.

Revolutionizing Hospitality with Cutting-Edge Features

Okkami stands out as a leader in hospitality technology, offering innovative solutions that transform guest experiences and streamline hotel operations. One of its most groundbreaking features is the integration of IoT-enabled room controls, allowing guests to adjust lighting, temperature, and curtains through a unified app. Okkami also excels in providing multilingual AI-driven concierge services, enabling seamless communication with international guests. Additionally, its platform facilitates contactless check-in and check-out, digital key access, and real-time requests for amenities or services. By integrating with leading property management systems and leveraging data analytics, Okkami empowers hotels to deliver hyper-personalized guest experiences while optimizing operational efficiency.

Expanding Horizons: New Features and Services on the Horizon

OKKAMI, a leader in digital guest engagement solutions, has recently introduced several innovative features to enhance the hospitality experience. In October 2024, Okkami partnered with Dusit International to launch the Dusit Hotels & Rewards app, offering guests a seamless, contactless experience across Dusit’s global properties. The app supports over 20 languages and includes functionalities such as live chat, contactless dining through QR code-enabled eMenus, spa booking and management, and a guest requests dashboard for real-time service tracking. Additionally, OKKAMI has been at the forefront of implementing touchless technologies, allowing guests to perform express check-ins and check-outs with minimal physical interaction. Their solutions enable guests to use personal mobile devices to control room settings, including lighting and temperature, and to access rooms via Bluetooth-enabled door locks. These advancements not only enhance guest convenience but also promote safety and hygiene standards within hotel environments. While specific details on upcoming features or services have not been publicly disclosed, OKKAMI’s recent initiatives demonstrate a commitment to leveraging AI technology to improve guest experiences and operational efficiency in the hospitality industry.

Streamlining Operations: Managing Inventory, Rates & Availability

Okkami’s system empowers hotels to seamlessly manage their inventory, rates, and availability across multiple distribution channels through its integrated, cloud-based platform. By connecting directly with global distribution systems (GDS), online travel agencies (OTAs), and the hotel’s own booking engine, Okkami ensures real-time synchronization of data, reducing the risk of overbooking or discrepancies. Its user-friendly interface allows hotel staff to adjust rates dynamically, implement revenue management strategies, and monitor performance metrics effortlessly. This centralized approach not only streamlines operations but also maximizes revenue potential while enhancing the guest booking experience.

Embracing Emerging Technologies: AI, Machine Learning & Blockchain

Okkami, a leader in guest engagement and operational solutions for the hospitality industry, is actively exploring the integration of emerging technologies such as artificial intelligence (AI), machine learning, and blockchain to enhance its platform. By leveraging AI and machine learning, Okkami aims to provide more personalized guest experiences through advanced data analytics and predictive insights, ensuring tailored recommendations and services. The company is also investigating blockchain technology to enhance data security and streamline loyalty programs, offering transparent and tamper-proof solutions for both guests and operators. These initiatives reflect Okkami’s commitment to staying at the forefront of technological innovation in hospitality, enabling smarter, more secure, and seamless experiences for its global clientele.

Prioritizing Data Security & GDPR Compliance

Okkami implements robust security measures to safeguard hotel data and ensure compliance with GDPR regulations. Their platform is designed with enterprise-grade encryption to protect sensitive information during transmission and storage. Access controls, such as role-based permissions and multi-factor authentication, ensure that only authorized personnel can interact with critical data. Regular security audits and penetration tests are conducted to identify and address potential vulnerabilities. Okkami also adheres to GDPR requirements by enabling hotels to manage guest data transparently, including features for data access, correction, and deletion upon request. This comprehensive approach ensures that hotel partners can confidently rely on Okkami for secure and compliant data management solutions.

Charting the Future: Okkami’s Roadmap for Growth & Innovation

Okkami’s roadmap for future development is strategically designed to prioritize the evolving needs of hotels and the hospitality industry by focusing on innovation, integration, and guest-centric solutions. With a commitment to enhancing operational efficiency and guest satisfaction, Okkami continually adapts its platform to incorporate emerging technologies like artificial intelligence, IoT, and advanced data analytics. By enabling seamless integration with third-party systems and offering customizable solutions, Okkami empowers hoteliers to deliver personalized experiences while optimizing their workflows. Additionally, their forward-thinking approach addresses industry trends such as contactless technology, sustainability, and multi-channel communication, ensuring that their solutions remain relevant and impactful in a dynamic market.

Okkami’s Path Forward with Antony Goddard, COO: A Vision for Success

Okkami’s leadership team, spearheaded by Antony Goddard, has been instrumental in driving the company’s rapid growth and success in the hospitality technology industry. By fostering a culture of innovation and adaptability, they have encouraged the development of cutting-edge solutions tailored to the evolving needs of global hospitality brands. Under Goddard’s guidance, Okkami has established strategic partnerships and collaborations with industry leaders, expanding the company’s reach while maintaining a client-focused approach that ensures seamless integration and exceptional user experiences. Okkami’s commitment to continuous learning, combined with investments in talent development and cross-functional collaboration, has created a dynamic environment that drives creativity and operational excellence. This proactive leadership ethos has positioned Okkami as a trailblazer in delivering smart hospitality solutions.

Company Name: Okkami
COO: Antony Goddard
Website: www.okkami.com