Since its founding in 2015, Nimbus HR Solutions Group Inc. has been transforming the business landscape with its exceptional services for nearly one decade. By focusing on both the people and procedural aspects of business, they allow clients to concentrate on their products and company expansion. Nimbus HR Solutions specializes in creating the specific framework needed for sustained success and growth. In addition to providing HR solutions, they also manage legal compliance, payroll administration, employee relations, professional development coaching, and more.

Under the dynamic leadership of Carrie Thomas, Nimbus HR Solutions has been redefining success in the HR industry.

Join us for an insightful discussion with Carrie, the Founder and Senior HR Partner of Nimbus HR Solutions Group, as she shares the critical role of HR solutions in today’s business sectors.

1. Can you tell us about the inspiration behind the establishment of Nimbus HR Solutions Group?

Throughout my career, I’ve witnessed the full spectrum of HR practices from the bad and ugly to the excellent. As an employee, I’ve experienced bad HR. As an internal HR practitioner, I’ve seen external consultants deliver work that, although agreed upon, was ultimately shelved because no one knew how to implement it. As a consultant, I’ve had to spend time correcting the mistakes of previous HR efforts. This inspired me to disrupt the traditional perception of “Human Resources,” one company at a time! Our mission is to ensure that small to mid-sized businesses have access to a full-service HR department on demand—with a focus on service excellence.

2. What is the critical need for HR services in today’s corporate culture, and how does your company provide the solution?

HR is more important than ever. The war for talent is on, and strategic talent acquisition is crucial. Every organization needs to understand its Value Proposition. Once we bring talent in, the question is: How do we retain them? Culture is vital for retention. Additionally, how do we grow our employees? Having a plan and the right tools is essential. Nimbus HR Solutions offers comprehensive, full employee lifecycle programs and support—from hire to exit. If you have an employee-related challenge, we have your solution.

3. What services does Nimbus provide that contribute to the growth of client companies?

In short, every employee activity should align with organizational goals. HR needs to develop and implement programs that ensure this alignment. We cover Strategic Talent Acquisition (getting the right people), Onboarding (making new hires impactful quickly), Compensation and Benefits (ensuring competitive and appropriate pay), Employee Engagement (keeping the workforce motivated), Employee Development and Reviews (providing feedback and growth opportunities), Due Diligence (supporting company acquisitions or sales), Employee Relations (managing tricky situations or underperforming employees), and Succession Planning (preparing for the future). These are just a few of the key services we offer.

4. Why should businesses choose Nimbus HR Solutions over other HR providers?

It all comes down to ensuring businesses receive full-service HR excellence. We strive for long-term relationships with our clients. The more we know, the more strategic and impactful we can be. We collaborate with an employment lawyer to ensure our activities are legally sound, and we partner with benefits experts to offer the best options for every organization. In our Leadership Development, Recruiting and Team Effectiveness we use Hucama Analytics. This tool is multi-faceted and helps us identify the relationship between employee characteristics and top performance. It helps us provide context for how individuals typically behave and what patterns underpin success in specific jobs. Additionally, In many small to mid-sized businesses, leaders may lack training or experience in leading others. That’s why we created Nimbus Learning Solutions, which includes 41 curated courses designed to develop leadership skills. If we don’t have a solution in-house, we can either build one or be resourceful enough to find options. We’re not a one-size-fits-all provider. Our audit /onboarding process helps us understand each client’s challenges so we can offer bespoke, prioritized solutions that are both meaningful and impactful.

5. How cost-effective are your services for small and mid-sized businesses?

As a business owner, I dislike financial surprises. That’s why our services are retainer-based. We conduct a needs assessment and audit your Human Capital landscape upfront, identifying risks and focusing on mitigation during the first three months of service. We ask for a one-year commitment with access to their HR Business Partner each month. We understand that new challenges arise, and we adapt to ensure service excellence.

6. Can you tell us more about the Nimbus HR Solutions Harassment Hotline?

Small to mid-sized businesses without HR services are vulnerable. To address this, we launched our “Not Alone Hotline.” Employers can add our email and phone line to their employee handbooks, offering a safe space for reporting harassment or perceived wrongdoing. Our HR experts are qualified to assess a situation and take appropriate action, up to, and including investigations. While every case is different, employees need a safe place to go, and employers want to mitigate risk before facing litigation.

7. How does Nimbus HR Solutions ensure clients achieve the highest levels of compliance while minimizing legal risks?

Compliance is our top priority. We welcome random audits from the Ministry of Labour or other employment legislative bodies because we know we’ve mitigated our clients’ risks during the first three months of working together. We also run our products and deliverables past our lawyer to ensure legal defensibility.

8. Can you elaborate on the courses that Nimbus Learning Solutions offers and how they can help a business?

In our work with businesses, we often see individuals leading teams without prior people-leading experience. Smaller organizations often face a skill gap with few accessible resources to bridge it (as opposed to larger companies with programs and training in place). To address this, we partnered with Harvard Business Review to offer 41 courses specifically curated to help develop essential leadership and business management skill sets.

At Nimbus, we go beyond just providing access to courses; we believe in implementing Development Plans to ensure that the knowledge gained is residual and integrated into daily work practices. It’s one thing to send an employee to a course, but effective HR ensures that this investment is both meaningful and measurable, benefiting the employee and the organization.

Through our work across various market segments, we’ve identified reoccurring challenges that can be addressed through targeted training programs. If we encounter a common issue, we develop a training solution to address it and add it to our offerings.

Additionally, we understand the importance of compliance with legislative requirements, and not all training platforms offer comprehensive courses that produce training records or keep up with changes in legislation. That’s why we’ve built all the required training in-house and ensure that it is audited yearly to maintain ongoing compliance.

9. Furthermore, Carrie Thomas, you have carved out a niche for yourself in the HR sector with roughly 20 years of senior-level international expertise. Could you share more about your experiences founding Nimbus HR Solutions Group Inc. and your plans for the future?

My university education is in Human Systems Intervention. A workplace is, at its core, a human system. If I’m being geeky about it, Human Resources can provide the necessary interventions to ensure a solid and thriving corporate culture, leading to optimal performance for both the employees and the organization.

When I was looking for Company names, I chose Nimbus because by definition it’s a shining cloud that surrounds an environment. HR should be the shining cloud that surrounds a work environment with risk mitigation, infrastructure that is scalable, support that is authentic and meaningful, for everyone.

I’ve had the privilege of working with some of the world’s top brands during periods of extreme growth, which can bring both chaos and churn, and during times of significant downsizing, which presents its own unique challenges. I wanted to ensure that small to mid-sized businesses have access to the same level of HR expertise as larger companies, but at a price point that suits their scale. While big companies can have lawyers, smaller companies can be devastated by a single costly employee situation. My goal was to provide solutions that mitigate these risks while positioning companies for growth, and sustainability.

I hold post-graduate certifications in Coaching Personal Effectiveness and Coaching Team Effectiveness. In my personal life, I am a competitive equestrian, where effectiveness and team performance are key elements of success. One of the key challenges is that my teammate (horse) and I have to communicate nonverbally. I believe that the overarching theme in both my personal and professional life is, “How do we optimize ourselves, the people we operate with, and the systems we operate in, to maximize opportunities for successful outcomes?” Every facet of Human Capital Management is a lever that we can use to optimize environments for successful outcomes.

When I founded Nimbus HR Solutions Group Inc., my goals were twofold: to create a model that makes full-service HR accessible to all businesses, and to build a work environment filled with professionals who are passionate about HR and dedicated to providing the right solutions at the right time in impactful and meaningful ways to small businesses.

Company Name: Nimbus HR Solutions Group Inc.
Website: www.nimbushrsolutions.com
Founder: Carrie Thomas